Setting up an online store for your club is completely free and takes the admin burden off your committee. Here's how it works from start to finish:

Step 1 - Get in touch
Contact Trident to discuss setting up your club store. We'll talk through your product range, pricing and the ordering window timeframe that suits your club's calendar.

Step 2 - We build your store
We set up a password protected online store featuring your club's branded merchandise - with product photos showing your actual logo and colours on every item. Your members see exactly what they're ordering before they buy.

Step 3 - You set your retail price
We provide you with our wholesale price for each product. You set the retail price your members pay - the difference is your club's margin, paid to you after the ordering window closes. For example if our price is $20 and your members pay $25, your club earns $5 per item sold.

Step 4 - Share the store with your members
We give you a password and a link to your club store. Share it with your members however suits you best - email, Facebook group, team app or at training. Members browse, choose their size and pay directly online. No cash handling, no chasing payments, no size spreadsheets.

Step 5 - The ordering window closes
We recommend a two week ordering window to give all members time to order. Once it closes no further orders can be placed for that run.

Step 6 - We produce and deliver
We pull the full order report, produce everything in one run and deliver the bulk order directly to your club along with a printed order summary listing every member's name and items. Your committee distributes to members at training or at a club event using that list.

Step 7 - We pay your club's margin
Once the order is fulfilled we calculate your club's total margin - the difference between the wholesale price and the retail price for every item sold - and transfer that amount directly to your club. A full reconciliation is provided so everything is transparent and accounted for.

A few things worth knowing:

We recommend that clubs order a small number of extras in each size - typically two or three per size - to handle late requests, new members joining mid-season or any exchanges needed after delivery. These extras can be held by the club at cost price and used as needed throughout the season.

All sales through the club store are final. As every item is custom produced specifically for your club, we are unable to accept returns or process refunds for change of mind. We encourage clubs to communicate this clearly to members before the ordering window opens and to use the size guide provided to help members choose confidently.

Any issues with garment quality or production errors are handled directly by Trident - just get in touch and we'll make it right.